Help

Find more info about how to answer each question below:

Select your nationality from the dropdown list. This information is used to determine the visa requirements and applicable fees.

Select the type of visa you're applying for. The various types include different durations and entry types. Make sure to choose the one that matches your travel plans.

Enter your first name and middle name exactly as they appear in your passport, using letters A-Z.

Enter your last name exactly as it appears in your passport, using letters A-Z. If you don't have a last name, enter "N/A."

Select your date of birth from the dropdown menus. Make sure this matches the date of birth listed in your passport.

Enter your email address. We'll use this to send you updates about your application. You won't be enrolled in any promotional messages unless you click the checkbox below.

Enter your passport number exactly as shown on your passport. Include all letters and numbers without spaces.

Select the date your passport was issued. This must match the issue date printed on your passport.

Select your passport expiry date. Make sure your passport is valid for your planned travel duration.

General Provisions

This Refund Policy governs the conditions under which administrative levies may be recovered by the Applicant. All refund determinations are made in accordance with the provisions set forth herein and are subject to the stage of adjudication at the time the refund request is received.

Refund Eligibility

Condition Eligibility
Cancellation prior to Phase II commencement Eligible for refund (less administrative processing fee)
Cancellation during Phase II–III Partial refund may be applicable
Post Phase IV determination (approved or denied) Not eligible for refund
Duplicate submission by the Applicant Eligible upon verification of duplication
System error resulting in erroneous charge Full refund upon verification

Refund Request Procedure

Non-Refundable Circumstances

Administrative levies are non-refundable in the following circumstances: the ESTA application has been fully adjudicated (regardless of outcome), the Applicant provided inaccurate or fraudulent data resulting in rejection, or the Applicant failed to respond to requests for supplementary information within the designated timeframe.

Notice

The government filing fee component, where applicable, is subject to separate refund provisions as determined by the adjudicating authority and may not be recoverable through this portal.

Ref: US-ESTA-RFD-2026. Document integrity verified via Protocol 9.